Help Centre

c44 FAQ — Your Questions,
Answered Clearly

Everything Pakistan players ask about c44 — from account setup and PKR deposits to cricket betting, live casino, withdrawals and responsible gaming. Browse by topic or scroll through the full list below.

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What Do You Need Help With?

Jump straight to the category that matches your question. Each section below covers the most common queries from c44 players in Pakistan.

Account & Registration

How to create your c44 account, age requirements, identity verification, password resets and managing your profile details.

Deposits & Withdrawals

PKR deposit methods including JazzCash, Easypaisa, Raast and bank transfer — plus how withdrawals work and typical processing times.

Bonuses & Promotions

Welcome offers, wagering requirements, bonus eligibility, how bonuses are credited and what to do if a bonus does not appear in your account.

Casino & Games

Live casino tables, slots, crash games, game providers, minimum bets and how the Game Lobby is organised for Pakistan players.

Sports Betting

Cricket and PSL betting markets, live in-play wagering, settlement rules, bet types available and how odds are displayed in PKR.

Responsible Gaming

Deposit limits, session timers, self-exclusion, cooling-off periods and how to use c44's built-in tools to keep your gaming within a healthy budget.

Account & Registration

Go to the Register page and fill in your full name, Pakistan mobile number, email address and a password. After submitting your details, you will receive a verification code by SMS. Enter the code to activate your account. The whole process takes under two minutes and is completely free — there is no fee to register.

You must be 18 years old or older to create an account and play on c44. By completing registration, you confirm that you meet this age requirement. c44 may request CNIC verification at any stage to confirm your identity and age. Accounts found to belong to anyone under 18 are closed immediately.

No. c44 operates a strict one-account-per-person policy. Duplicate accounts are detected automatically and may result in both accounts being suspended along with any PKR balance pending review. If you have forgotten your login credentials, use the password reset option on the Login page rather than creating a new account.

Click "Forgot your password?" on the Login page. Enter your registered mobile number or email address and a reset code will be sent by SMS. Enter the code and set a new password. The process takes about two minutes and does not require you to contact support. If your registered number is no longer active, contact c44 support through your account page for manual verification.

Log in to your account and go to Account Settings. You can update your email address and notification preferences directly. Changes to your registered mobile number or CNIC require identity verification — contact c44 support through the account page and provide the relevant documents. This protects your account against unauthorised changes.

Deposits & Withdrawals

c44 supports a range of payment options for Pakistan players. You can deposit using JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and other supported mobile wallets. All transactions are processed in PKR. Visit the Deposit page for the current full list of accepted methods and minimum deposit amounts.

JazzCash and Easypaisa deposits are typically credited within a few minutes. Raast and bank transfers may take slightly longer depending on the time of day and your bank's processing speed. If a deposit has not appeared in your account balance after 30 minutes, check your transaction history and contact c44 support with the transaction reference number.

Log in to your account and go to the Withdrawal section. Select the payment method you want to receive funds to, enter the PKR amount and confirm the request. Withdrawals are processed back to the same method used for your most recent deposit. Processing times vary by method — most mobile wallet withdrawals are completed within a few hours, while bank transfers may take one to two business days.

Minimum and maximum withdrawal limits depend on the payment method selected. These limits are displayed in the withdrawal section of your account before you confirm the request. If you need to withdraw an amount above the standard limit, contact c44 support — higher limits may be available for verified accounts with a withdrawal history on the platform.

Withdrawals may be held for identity verification if your account has not been fully verified, if this is your first large withdrawal, or if there is an active bonus with a wagering requirement that has not been completed. Check your account notifications for any verification requests. Once any required documents are submitted and approved, withdrawals are released promptly.

Bonuses & Promotions

The welcome bonus is available to new players on their first qualifying PKR deposit. After creating your account on the Register page, make your first deposit and opt in to the welcome bonus if prompted. The bonus is credited to your account automatically once the deposit is confirmed. Terms, minimum deposit amounts and wagering requirements are shown on the promotions page inside your account.

A wagering requirement means you need to bet the bonus amount a set number of times before the bonus funds can be withdrawn as real PKR. For example, a 10x wagering requirement on a 1,000 PKR bonus means you need to place bets totalling 10,000 PKR using the bonus funds before requesting a withdrawal. Progress towards the wagering requirement is shown in the promotions section of your account.

First, check the promotions section of your account to confirm the bonus status. Some bonuses require a manual opt-in before the qualifying deposit. If the deposit was made correctly and you opted in but the bonus is still not showing after 15 minutes, contact c44 support with your deposit transaction reference and the name of the promotion. Support can verify the eligibility and manually apply the bonus if everything checks out.

Yes. Most c44 bonuses have an expiry window — typically between 7 and 30 days from the date of credit. If the wagering requirement is not completed within this period, the bonus funds and any associated winnings are removed from your account. The specific expiry date for each active bonus is displayed in the promotions section of your account.

Casino & Games

c44 offers a wide range of games including live casino tables (roulette, baccarat, blackjack, game shows), hundreds of slot titles, crash games, virtual sports and instant-win games. The full selection is available in the Game Lobby. Live casino tables are streamed 24 hours a day with real dealers, and all bets can be placed in PKR.

Some slot titles and non-live games offer a demo or free-play mode that you can access without depositing. Live casino tables require a real-money balance to join as you are playing against a live dealer in real time. Check the Game Lobby — games with a demo option will have a "Try for Free" indicator on their tile.

Yes. The full c44 casino — including live tables, slots and crash games — is fully optimised for mobile browsers on Android and iOS devices. You can also download the c44 Android app from the App page for a dedicated full-screen experience with push notifications. The same account and PKR balance work on both the website and the app.

Minimum bet amounts vary by table and game type. Many live casino tables are available with low minimum bets suitable for casual players, while VIP tables offer higher limits. Minimum and maximum bet ranges are displayed on each table tile in the Casino section before you join. All amounts are shown in PKR.

Sports Betting

Cricket is the primary sports betting market at c44, covering Pakistan Super League (PSL), T20 internationals, ODIs, Test matches and bilateral series. Football, kabaddi, esports and other major sports are also available. Markets include match winner, top batsman, total runs, live in-play bets and many more. Visit the Bet page to see current markets and odds.

Yes. c44 offers live in-play betting on cricket matches including PSL games and T20 internationals. Odds update in real time as the match progresses — you can bet on the next over, current partnership runs, method of next dismissal and many more live markets. In-play bets require a funded account and are placed through the live section of the Bet page.

Bets are settled after the official result of the event is confirmed. Winnings are credited to your PKR account balance automatically once settlement is complete. For cricket matches, settlement follows the official scorecard. In the event of a match being abandoned, no-result rules apply and stakes are typically returned. Detailed settlement rules for each market are available in the Terms and Conditions.

The minimum bet amount varies by market and sport. Minimum stakes are displayed on each market before you place your bet. For most cricket markets, the minimum is set at a low PKR amount accessible to casual bettors. Maximum stake limits per bet are also displayed at the time of placing and may vary based on the event and your account tier.

Responsible Gaming

Log in and go to Account Settings, then select Responsible Gaming. You can set daily, weekly or monthly PKR deposit limits. Once set, the limit takes effect immediately — you cannot deposit more than the chosen amount within that period. Increasing a limit requires a cooling-off period before it takes effect, while reducing a limit takes effect straight away. This helps you stay within your personal entertainment budget.

Yes. c44 offers a cooling-off option in the Responsible Gaming section of your account settings. You can set a break of 24 hours, 7 days, 30 days or longer. During this period your account is locked for gameplay and deposits but remains open. When the cooling-off period ends, you can log back in and resume playing. If you need a longer break, you can also request a self-exclusion which locks the account for a minimum of six months.

If you feel your gaming is no longer within your control, use the self-exclusion tool in your account settings straight away — it takes effect immediately. Set realistic deposit and session time limits before each gaming session and treat gaming strictly as entertainment, not as a way to earn money. Talk to a trusted person in your life if you are struggling. For more guidance on managing your play, visit the Responsible Gaming page.

Yes. In the Responsible Gaming section of your account, you can set a session time reminder. Once your active session reaches the time limit you have chosen, c44 will display a reminder notification. You decide whether to continue or stop. Combining session reminders with deposit limits is an effective way to keep your gaming sessions within a planned budget and time frame.

How c44 Works for Pakistan Players

c44 is an online gaming and sports betting platform built specifically with Pakistan players in mind. All transactions on the platform are handled in PKR, and the payment methods — JazzCash, Easypaisa, Raast, bank transfer and supported cards — are the ones Pakistan players use every day. There are no currency conversions, no hidden fees on deposits, and no need to deal with foreign payment processors.

Getting started is straightforward. You create a free account, verify your mobile number, and make your first PKR deposit. From that point your full account dashboard is available — balance management, game access, sports betting, active bonuses and responsible gaming settings all in one place. The platform works on any mobile browser and the c44 Android app gives you a dedicated experience you can download from the App page.

Cricket Betting at c44

For cricket fans, c44 covers Pakistan Super League matches from the group stage through to the final, all T20 international matches involving Pakistan, ODI series and bilateral Test series. Markets include match winner, top run scorer, total sixes, method of dismissal, over-by-over run totals and live in-play bets that update ball by ball. Odds are displayed and settled in PKR. You can view current and upcoming cricket markets on the Bet page.

Casino and Slots

The Casino section hosts live dealer tables streaming 24 hours a day — roulette, baccarat, blackjack and game-show style formats. The Slots section has hundreds of titles from well-known providers, with options ranging from classic three-reel games to feature-heavy video slots with free spins and multipliers. Crash games and instant-win titles are also available in the Game Lobby. All game bets are placed using your PKR account balance.

Account Security

c44 uses encrypted login sessions and mobile number verification for password resets and sensitive account changes. Never share your password with anyone — c44 support staff will never ask for it. If you notice any account activity you did not authorise, change your password immediately through the Login page and contact support. The one-account-per-person rule exists to protect all players and ensure a fair experience across the platform.

Responsible Gaming

c44 is for adults aged 18 and older. The platform provides deposit limits, session time reminders, cooling-off periods and self-exclusion tools directly inside your account settings — no need to contact support to activate them. Treat gaming as entertainment and set a personal PKR budget before each session. If you ever feel your gaming is getting out of hand, use the self-exclusion option straight away. Full details are on the Responsible Gaming page.

New Player?

Start with a free account. Register here — takes under 2 minutes.

First Deposit

Fund your account in PKR via JazzCash, Easypaisa or Raast. Visit Deposit.

Stay in Control

Set deposit limits before you play. See Responsible Gaming.

Still Have Questions? Jump In and See for Yourself

The fastest way to understand how c44 works is to create a free account and explore the platform yourself. Registration is free, takes under two minutes and your account is ready to use immediately.

18+ only  ·  Play responsibly  ·  PKR accounts  ·  One account per person