Your personal information and payment data matter to us. This policy explains clearly what c44 collects, how it is used, who it may be shared with, and how it is kept secure — in plain language for Pakistan players.
Six principles that define how c44 handles the personal data of every registered user on the platform.
c44 collects the minimum personal information required to operate your account, process PKR deposits and withdrawals, and verify your identity. We do not collect data beyond what is necessary for the platform to function properly.
Account data, payment information and personal records are stored using industry-standard encryption. Access to stored personal data within c44 is restricted to staff who need it for specific operational purposes — it is not broadly accessible.
c44 does not sell your personal data to advertisers, data brokers or any other third party for commercial purposes. Your information stays within the c44 ecosystem and is shared externally only as described in this policy.
Your JazzCash, Easypaisa, Raast, bank account and card details are processed through secure payment channels and used only for deposit and withdrawal transactions. Payment credentials are not stored on c44 servers in full.
As a registered user, you have the right to access the personal data c44 holds about you, request corrections, and in certain circumstances request deletion. Contact c44 support to exercise any of these rights from your account.
c44 uses cookies and session data to keep your platform experience working correctly — login state, game session continuity and account preferences. We do not use third-party advertising trackers or cross-site behavioural tracking tools.
This Privacy Policy applies to all users of the c44 platform — including the c44 website at c44.cx and the c44 Android app. By registering an account or using c44, you acknowledge that you have read and understood this policy. It should be read alongside the Terms and Conditions.
c44 is an online gaming and sports betting platform serving players in Pakistan. Protecting the personal data of our users is something we treat seriously — not as a formality, but as a practical responsibility. This Privacy Policy explains in straight forward terms what personal information c44 collects from you, why it is collected, how it is used, who it may be shared with, and how long it is kept.
c44 operates in Pakistani Rupees (PKR) and its services — including casino games, slots, live casino, crash games and sports betting covering cricket, PSL, football and esports — are directed at adult users in Pakistan. The personal data we collect is directly connected to running these services properly and keeping your account secure.
If you have any questions about how your data is handled, you can contact c44 support at any time through the platform's help section.
c44 collects personal data in two ways — information you provide directly when using the platform, and information generated automatically through your use of the service.
c44 does not ask for information that is not needed to operate your account or process your transactions. We do not collect sensitive personal data such as biometric data, health information or financial data beyond what is needed to process PKR payments.
The personal data c44 collects is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, mobile number, date of birth |
| Processing deposits and withdrawals in PKR | Payment method details, account identity |
| Identity and age verification | CNIC or equivalent document, date of birth |
| Fraud prevention and security monitoring | IP address, device data, transaction history |
| Customer support | Account details, communications, transaction records |
| Platform functionality | Session data, usage data, cookies |
| Responsible gaming tools | Deposit limits, session durations, self-exclusion status |
| Platform improvement | Aggregated, anonymised usage patterns |
c44 does not use your personal data for targeted advertising or to build profiles for sale to external parties. Where c44 sends you notifications about promotions or new features, these are related to your existing account and you can opt out at any time through account settings.
When you make a deposit or request a withdrawal on c44, payment processing is handled through secure third-party payment processors. These processors handle your JazzCash, Easypaisa, Raast, bank transfer and card transactions in PKR. c44 does not store your full card number, JazzCash PIN, Easypaisa PIN or online banking password on its own servers.
What c44 does retain is a record of the transaction — the amount in PKR, the payment method type, the date and time, and the outcome — for account history, dispute resolution and fraud monitoring purposes. This transaction record does not include the sensitive credentials used to authorise the payment.
All deposits on c44 must come from payment accounts registered in your own name. If a payment is identified as coming from a third-party account, c44 may return the funds and place your account under review. This policy exists to protect users from unauthorised use of their payment methods.
c44 does not sell personal data. We share your information only in the following limited circumstances:
Your payment details are shared with the payment processor handling your transaction — for example JazzCash, Easypaisa or your bank — solely for the purpose of completing the deposit or withdrawal in PKR. These processors operate under their own privacy policies and security standards.
When you launch a game on c44 — such as a Pragmatic Play slot, an Evolution Gaming live casino table or a Spribe crash game — a session is opened with the game provider's system. The game provider receives a session token and your account balance for that session. Game providers do not receive your full personal profile, payment details or identity documents.
Where c44 uses a third-party identity verification service to confirm your age or identity, your verification documents may be shared with that service for processing. This is done securely and the service is not permitted to use your documents for any purpose other than the verification task.
c44 may share data with fraud detection services and payment networks where there is a genuine concern about fraudulent activity, chargebacks or abuse of the platform. This sharing is limited to what is necessary to investigate and resolve the specific concern.
If c44 is required by applicable law or a lawful authority to disclose personal data, we will comply with that requirement. We will not voluntarily share data with government bodies or law enforcement beyond what the law requires.
c44 does not sell, rent or trade your personal information to advertisers, data brokers, marketing networks or any external commercial parties. The sharing described above is operational — it happens only to the extent needed to run the platform and keep it secure.
c44 uses cookies and similar technologies on the website and app to make the platform work properly. The cookies c44 uses fall into the following categories:
c44 does not use third-party advertising cookies, retargeting pixels or cross-site tracking technologies. You can clear cookies from your browser or device settings at any time, though doing so may log you out of your c44 account and reset your preferences.
c44 takes reasonable technical and organisational measures to protect personal data from unauthorised access, loss, alteration or disclosure. Security measures applied to your account data include:
While c44 applies industry-standard security practices, no system is completely immune to risk. You also play an important role in keeping your account secure — use a strong, unique password for your c44 account and do not share your login details with anyone. If you believe your account has been compromised, contact c44 support immediately.
c44 retains your personal data for as long as your account is active and for a reasonable period after account closure. Retention periods vary depending on the type of data:
When data is no longer needed and the retention period has passed, c44 deletes or anonymises it securely.
As a c44 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact c44 support through the platform.
You can request a copy of the personal data c44 holds about you at any time. We will provide this in a clear format within a reasonable timeframe.
If any personal data c44 holds about you is inaccurate or incomplete, you can ask us to correct it. Account details such as your name and contact number can be updated via support.
You may request that c44 delete your personal data in certain circumstances — for example if you close your account and there is no outstanding balance or dispute. Some data may be retained where required for legal or fraud-prevention reasons.
In certain situations you can ask c44 to restrict how your data is used while a concern or dispute is being resolved, rather than requesting full deletion.
Where c44 processes your data on the basis of your consent — such as optional notifications — you can withdraw that consent at any time through account settings without affecting any other part of your account.
You may request to close your c44 account at any time. Following closure, your data will be handled in accordance with the retention periods described in Section 8 of this policy.
c44 is strictly an adult platform. No person under the age of 18 is permitted to register or use c44 in any capacity. c44 does not knowingly collect personal data from anyone under 18. If c44 becomes aware that an account has been created by or on behalf of a minor, the account will be closed immediately and any personal data associated with it will be deleted. If you are a parent or guardian and believe a minor has accessed c44, please contact support immediately so we can take appropriate action.
c44 may update this Privacy Policy from time to time to reflect changes in how the platform operates or in applicable legal requirements. When the policy is updated, the date shown at the top of this page will be revised. We recommend checking this page periodically. Continued use of c44 after a policy update constitutes acceptance of the revised policy. If a change materially affects how your personal data is used, c44 will make reasonable efforts to notify active users through the platform.
If you have any questions, concerns or requests related to your personal data or this Privacy Policy, please contact c44 through the support section of the platform. You can reach the c44 support team directly from your account dashboard. We aim to respond to all data-related requests within a reasonable timeframe.
For questions specifically about the Terms and Conditions or Responsible Gaming tools available on c44, please visit those pages or contact support with your query.
Straight answers to the most common questions about how c44 handles personal data and account privacy.
Register your c44 account, deposit in PKR via JazzCash or Easypaisa, and enjoy cricket betting, live casino, slots and more — with your data handled responsibly every step of the way.
18+ only. Please play responsibly. Your data is handled in accordance with this Privacy Policy.